Cloud
A list of all Set3 content categorised as Cloud
Latest Updates for ManageEngine ServiceDesk Plus Cloud
17 June 2026
Discover the latest ServiceDesk Plus Cloud updates, including new features, fixes, and enhancements.
Read moreMigrating to ServiceDesk Plus Cloud: What Moves, What Doesn’t
19 May 2026
Migrating from ServiceDesk Plus on-premise to the cloud edition is not a straightforward lift-and-shift. The two versions share similar functionality but differ significantly under the…
Read moreAutomatically Creating Notes from Worklogs in ServiceDesk Plus Cloud
6 May 2026
If your team logs worklogs in ManageEngine ServiceDesk Plus Cloud and you want that activity automatically reflected as a note on the request, you’ll be…
Read moreServiceDesk Plus Automatic Replies: How to Keep Your Help Desk Efficient
17 September 2025
Automatic replies and notification loops can quickly overwhelm your help desk, turning a few minor emails into a flood of unnecessary tickets. In this post,…
Read moreThe New Endpoint Central Integration for ServiceDesk Plus Cloud
30 May 2025
At Set3 Solutions, the award-winning UK partner of ManageEngine, we help clients unlock the full potential of their ManageEngine tools—whether it’s optimising service delivery or…
Read moreMigrate From ServiceNow to ServiceDesk Plus
28 March 2025
ServiceNow to ServiceDesk Plus Migrating your service desk platform is a big decision, and it can feel overwhelming. If you’re currently using ServiceNow but looking…
Read moreCreating ServiceDesk Plus Requests From a Microsoft Teams Chat
18 September 2024
Find out how ServiceDesk Plus Cloud can help you create requests directly from a Microsoft Teams chat.
Read moreHow Deluge Can Help Automate Your ServiceDesk Plus Cloud
19 July 2023
At Set3 Solutions, we test and implement ServiceDesk Plus Cloud features, including Deluge scripts, so you don’t have to. With over two decades of expertise,…
Read moreBring Your Azure AD Users To ServiceDesk Plus Cloud
23 June 2023
We often find that our customers frequently wish to combine their Azure AD with their helpdesk solution. In order to import and maintain synchronisation of…
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