The Set3 Solutions Blog
Find the answers you need, with the latest product insights from the experts in ManageEngine
Unmerging Requests in ServiceDesk Plus Cloud: Analysis
10 December 2024
Find out how customers with issues unmerging requests in ServiceDesk Plus Cloud come to Set3 Solutions for expert guidance.
Read moreImprove Endpoint Security with Endpoint Central: Key Features and Benefits
28 November 2024
Endpoint Central (formerly Desktop Central) has undergone a name change and introduced Endpoint Security to help organisations better safeguard their endpoints. According to a study…
Read moreLive Status Monitoring of the ManageEngine Cloud Services
23 September 2024
This blog details the status of ManageEngine cloud services, such as ServiceDesk Plus cloud. Links to the monitoring pages showing the status can be found…
Read moreCreating ServiceDesk Plus Requests From a Microsoft Teams Chat
18 September 2024
Find out how ServiceDesk Plus Cloud can help you create requests directly from a Microsoft Teams chat.
Read moreSecurity Advisory – Important Security Fix Released For ManageEngine Solutions
17 June 2024
Product Name Affected Version(s) Fixed Version Fixed on Password Manager Pro 12430 and below 12431 14/06/2024 PAM360 7000 and below 7001 14/06/2024 DetailsAn SQL injection…
Read moreHow Deluge Can Help Automate Your ServiceDesk Plus Cloud
19 July 2023
At Set3 Solutions, we test and implement ServiceDesk Plus Cloud features, including Deluge scripts, so you don’t have to. With over two decades of expertise,…
Read moreSecurity Advisory – Important Security Fix Released For ManageEngine Solutions
28 June 2023
Product Name Affected Version(s) Fixed Version Fixed on AD360 4315 and below 4316 20/06/2023 SupportCenter Plus 14300 and below 14301 19/06/2023 M365 Manager Plus 4530…
Read moreBring Your Azure AD Users To ServiceDesk Plus Cloud
23 June 2023
We often find that our customers frequently wish to combine their Azure AD with their helpdesk solution. In order to import and maintain synchronisation of…
Read moreStop Being Locked Out Of ServiceDesk Plus Cloud
27 January 2023
When you create your Zoho account for your ServiceDesk Plus Cloud instance, you probably want to keep that account secure. MFA (Multi-Factor Authentication) is another…
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