The Set3 Solutions Blog
Find the answers you need, with the latest product insights from the experts in ManageEngine
Stop Being Locked Out Of ServiceDesk Plus Cloud
27 January 2023
When you create your Zoho account for your ServiceDesk Plus Cloud instance, you probably want to keep that account secure. MFA (Multi-Factor Authentication) is another…
Read moreDesktop Central Is Now Endpoint Central!
23 December 2022
As of May 2022, ManageEngine has rebranded Desktop Central to a name that is synonymous with the length and breadth of what they’re offering. The…
Read moreRebrand Your Title And Logo In ServiceDesk Plus
31 October 2022
An interesting conversation regarding rebranding ServiceDesk Plus has come up recently. A customer had used themes and custom logos to change the appearance of their…
Read moreSecurity Advisory – Important Security Fix Released for ManageEngine ITSM Products
31 October 2022
Product Name Affected Version(s) Fixed Version(s) Fixed on ServiceDesk Plus 14000 series13000 series12000 series11300 series 14004130121200911315 27/10/2022 ServiceDesk Plus MSP 13000 series10600 series10500 series 130011061010538…
Read moreFixing ServiceDesk Plus Mail With Modern Authentication
28 October 2022
As of October 2022, Microsoft has disabled Basic Authentication* on their applications and is now forcing users to use Modern Authentication. This sudden change may…
Read moreTrack That Asset With ServiceDesk Plus
28 October 2022
Asset lifecycle management seems to be cropping up recently. In ManageEngine ServiceDesk Plus, the Asset State field is used to manage this process. First, when…
Read moreOn-Premise Endpoint Central* ServiceDesk Plus Integration Licensing
27 October 2022
* Endpoint Central formerly known as Desktop Central The native use of Endpoint Central’s agent technology has greatly improved the asset scanning capabilities of ServiceDesk…
Read moreSecurity Advisory – Important Security Fix Released for ManageEngine Access Manager Plus, PAM360 and Password Manager Pro
24 October 2022
Product Name Affected Version(s) Fixed Version(s) Fixed on Access Manager Plus 4305 and below 4306 23/10/2022 Password Manager Pro 12121 and below 12122 21/10/2022 PAM360…
Read moreSecurity Advisory – Important Security Fix Released for ManageEngine Access Manager Plus, PAM360 and Password Manager Pro
10 August 2022
Product Name Affected Version(s) Fixed Version(s) Fixed on Access Manager Plus 4302 and below 4303 24/06/2022 Password Manager Pro 12100 and below 12101 24/06/2022 PAM360…
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