The Set3 Solutions Blog

Find the answers you need, with the latest product insights from the experts in ManageEngine

Security Advisory – Important Security Fix Released for ManageEngine ITSM Products

31 October 2022

Product Name Affected Version(s) Fixed Version(s) Fixed on ServiceDesk Plus 14000 series13000 series12000 series11300 series 14004130121200911315 27/10/2022 ServiceDesk Plus MSP 13000 series10600 series10500 series 130011061010538…

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Fixing ServiceDesk Plus Mail With Modern Authentication

28 October 2022

As of October 2022, Microsoft has disabled Basic Authentication* on their applications and is now forcing users to use Modern Authentication. This sudden change may…

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Track That Asset With ServiceDesk Plus

28 October 2022

Asset lifecycle management seems to be cropping up recently. In ManageEngine ServiceDesk Plus, the Asset State field is used to manage this process.  First, when…

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On-Premise Endpoint Central* ServiceDesk Plus Integration Licensing

27 October 2022

* Endpoint Central formerly known as Desktop Central The native use of Endpoint Central’s agent technology has greatly improved the asset scanning capabilities of ServiceDesk…

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Get To Building Your Business Apps With the New AppCreator

9 June 2022

ManageEngine’s new low-code application development tool Creating an application, building one, and deploying it can be expensive and time-consuming, as you have to make sure…

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Automation in ManageEngine ServiceDesk Plus

20 December 2021

Increasingly customers are looking to automate repetitive and mundane tasks in ServiceDesk Plus. Since the introduction of Deluge, Zoho’s online scripting language, as part of…

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