The Set3 Solutions Blog

Find the answers you need, with the latest product insights from the experts in ManageEngine

Live Status Monitoring of the ManageEngine Cloud Services

23 September 2024

This blog details the status of ManageEngine cloud services, such as ServiceDesk Plus cloud. Links to the monitoring pages showing the status can be found…

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Creating ServiceDesk Plus Requests From a Microsoft Teams Chat

18 September 2024

Find out how ServiceDesk Plus Cloud can help you create requests directly from a Microsoft Teams chat.

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Security Advisory – Important Security Fix Released For ManageEngine Solutions

17 June 2024

Product Name Affected Version(s) Fixed Version Fixed on Password Manager Pro 12430 and below 12431 14/06/2024 PAM360 7000 and below 7001 14/06/2024 DetailsAn SQL injection…

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How Deluge Can Help Automate Your ServiceDesk Plus Cloud

19 July 2023

At Set3 Solutions, we test and implement ServiceDesk Plus Cloud features, including Deluge scripts, so you don’t have to. With over two decades of expertise,…

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Security Advisory – Important Security Fix Released For ManageEngine Solutions

28 June 2023

Product Name Affected Version(s) Fixed Version Fixed on AD360 4315 and below 4316 20/06/2023 SupportCenter Plus 14300 and below 14301 19/06/2023 M365 Manager Plus 4530…

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Bring Your Azure AD Users To ServiceDesk Plus Cloud

23 June 2023

We often find that our customers frequently wish to combine their Azure AD with their helpdesk solution. In order to import and maintain synchronisation of…

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Stop Being Locked Out Of ServiceDesk Plus Cloud

27 January 2023

When you create your Zoho account for your ServiceDesk Plus Cloud instance, you probably want to keep that account secure. MFA (Multi-Factor Authentication) is another…

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