OpManager can easily be integrated with ServiceDesk Plus to create an efficient network fault management system. Read on to discover some of the benefits of this integration.


Automatic Alarm to Ticket Creation

Ensure that all network issues are quickly investigated and efficiently resolved.

When OpManager finds a performance issue it creates an alarm, this can then automatically create a ticket in ServiceDesk Plus. Subsequently, once the issue is resolved in OpManager, the corresponding ticket in ServiceDesk Plus gets automatically closed.

Asset Synchronisation

Save your time, get a clear map of your devices.

If OpManager discovers a device in your network, they can get added as assets in ServiceDesk Plus. Therefore enabling you to better manage IT infrastructure changes, by building a logical model of your IT infrastructure in the Change Management Database (CMDB). 

Maintenance Scheduling

Streamline maintenance schedules and repairs, improve monitoring accuracy.

If you disable monitoring for a particular asset during maintenance or repair time in ServiceDesk Plus, OpManager stops monitoring the device. Once the maintenance schedule is over, OpManager resumes monitoring the asset.


These are just some of the benefits gained when integrating OpManager with ServiceDesk Plus.

ServiceDesk Plus also integrates with:

OpManager also integrates with:

For more information about integrations please contact us here.

This article is relevant to:
Network ServerService Desk

You may be interested in these other recent articles

ManageEngine ServiceDesk Plus Cloud Build Release Information

11 April 2024

Summary details of the current Build Release information for ManageEngine ServiceDesk Plus Cloud Edition. All upgrades are performed by the Zoho Cloud team. Should you…

Read more

ManageEngine Endpoint Central (formerly Desktop Central) On-Premise Build Release Information

9 April 2024

Summary details of the current Build Release information for ManageEngine Endpoint Central. Note: Desktop Central changing its name to Endpoint Central will not affect the…

Read more

ManageEngine Analytics Plus Build Release Information

4 April 2024

Summary details of the current build release information for ManageEngine Analytics Plus. Scroll the above to view more release details. Download the latest service packs…

Read more

ManageEngine OpManager Build Release Information

2 April 2024

Summary details of the current build release information for ManageEngine OpManager. Scroll the above to view more release details. Download the latest service packs here.…

Read more

ManageEngine ADSelfService Plus Build Release Information

29 March 2024

The current build release information for ManageEngine ADSelfService Plus is summarised below. Scroll down for more information. You can download the latest service packs here.…

Read more