In the dynamic world of service management, staying updated with the latest enhancements can significantly elevate the efficiency and productivity of your operations. ManageEngine ServiceDesk Plus consistently evolves to address ever-changing industry needs, with new updates released multiple times a month, including new features, fixes, and enhancements. You can find out more about ServiceDesk Plus here.

At Set3 Solutions, we analyse and try out the latest updates for ServiceDesk Plus, and inform our customers of anything beneficial to their specific requirements. We also assist in implementing new features, and help our customers comprehend the frequent changes in ServiceDesk Plus. With over two decades of expertise at Set3 Solutions, we assist hundreds of UK customers each year in making sense of ManageEngine. Contact your local UK partner today to benefit from the latest updates applied to your business needs.

Discover the latest ServiceDesk Plus updates, including new features, fixes, and enhancements below.

Note: Using Endpoint Central and ServiceDesk Plus build 11300 or above? Please click here.

Please scroll above to view more details about the release.

To safely upgrade your current instance of ManageEngine ServiceDesk Plus please refer to our blog post.


Interested in implementing a new ServiceDesk Plus feature or enhancement, but not sure where to begin? Contact us today for local, friendly assistance.

If you experience any difficulties with ServiceDesk Plus after an upgrade, or would like to report a bug, please contact ManageEngine support directly.

Download the latest service packs here. If you are using an earlier build, follow the migration sequence to upgrade to the latest version. Check out what is coming in future releases: Major Releases.

Looking for an older build? Check out the ManageEngine ServiceDesk Plus archive directory.


With over two decades of expertise, and more than 500 customers assisted, Set3 Solutions are here to help. If you require any more information or have any additional questions, please feel free to contact us here.

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