Service Desk
A list of all Set3 content categorised as Service Desk
New UI for ServiceDesk Plus Cloud
30 April 2020
The cloud version of ServiceDesk Plus has recently been revamped with an all-new refreshing user interface (UI), now available for beta testing. Users of ServiceDesk…
Read moreServiceDesk Plus Masterclass 2020
21 April 2020
The ServiceDesk Plus Masterclass Series is Back! The ServiceDesk Plus Masterclass series will have product experts taking you through real-life ITSM situations, showing how they…
Read moreEnhance your Service Desk with AD360 | Webinar
14 April 2020
Synergy Between ManageEngine’s ITSM and IAM Solutions Find out more about ServiceDesk Plus and the AD Solutions. May 21 at 2 PM AEST | 3…
Read moreEnterprise Service Management
1 October 2019
Detailing ServiceDesk Plus’ New Enterprise Service Management Feature As of ServiceDesk Plus version 11, ManageEngine have introduced a new feature named ‘Enterprise Service Management’, or…
Read moreServiceDesk Plus – Sending An Email Notification For A Specific Template
16 October 2018
Sometimes it’s handy to know when users might have raised a request using a specific template from the self-service portal. You might even need this…
Read moreRestoring the Old Self-Service Icons in the New ServiceDesk Plus
5 October 2018
As you may be aware the recent ServiceDesk Plus version 9418 update brought various changes, most notably revamped UI and new self-service portal customisation options.…
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