

In the dynamic world of service management, staying updated with the latest enhancements can significantly elevate the efficiency and productivity of your operations. ManageEngine ServiceDesk Plus Cloud consistently evolves to address ever-changing industry needs, with new updates released multiple times a month, including new features, fixes, and enhancements. You can find out more about ServiceDesk Plus Cloud here.
At Set3 Solutions, we analyse and try out the latest updates for ServiceDesk Plus Cloud, and inform our customers of anything beneficial to their specific requirements. We also assist in implementing new features, and help our customers comprehend the frequent changes in ServiceDesk Plus Cloud. With over two decades of expertise at Set3 Solutions, we assist hundreds of UK customers each year in making sense of ManageEngine. Contact your local UK partner today to benefit from the latest updates applied to your business needs.
Discover the latest ServiceDesk Plus Cloud updates, including new features, fixes, and enhancements below.
Our favourite new features are mentions and attachments in request notes, and the ability to add help cards to request templates.
Please scroll above to view more details about the release.
All updates are performed by the Zoho Cloud team. There is no action required from the end user, and there should be no downtime during system updates. If you experience any difficulties with your ServiceDesk Plus Cloud instance after an upgrade, or would like to report a bug, please contact ManageEngine support directly. You can monitor the uptime of ServiceDesk Plus Cloud and other ManageEngine cloud services here: Live Status Monitoring of the ManageEngine Cloud Services.
Interested in implementing a new ServiceDesk Plus Cloud feature or enhancement, but not sure where to begin? Contact us today for local, friendly assistance.
You can find a list of upcoming features, enhancements, and bug fixes for ServiceDesk Plus Cloud here: Pre-Release Notifications.
With over two decades of expertise, and more than 500 customers assisted, Set3 Solutions are here to help. If you require any more information or have any additional questions, please feel free to contact us here.
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