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Free Desktop Central Training Part 6
Software Deployment
February 28, 2018
6:30 GMT | Europe, Middle East, Asia and Australia
Desktop Central integrates with ServiceDesk Plus to facilitate desktop management and help desk activities from a single console. This integration will let you resolve help desk requests using Desktop Central.
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Agenda
- Log help desk tickets from managed computers
Learn how to create help desk tickets from Desktop Central agent tray.
- Deploy software to resolve help desk tickets
Learn how to depoloy software using Desktop Central from ServiceDesk plus console.
- Integrate asset data to CMDB
Understand the steps involved in integrating the asset data of managed computers and mobile devices.
- Establish advanced remote connection from ServiceDesk Plus
Learn how to use Desktop Central’s advanced remote control from ServiceDesk Plus to record remote session, shadow users and lot more.
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