How to Apply a ManageEngine Licence File

You’ve received your ManageEngine licence file from Set3 Solutions, but what next? Correctly licensing your ManageEngine application is essential for staying compliant and ensuring your system continues to function without disruption.

This guide explains how to apply your ManageEngine licence safely and easily.

Before you begin, please note:

Do not edit the ManageEngine licence file. Doing so will corrupt it and make it invalid.
In most cases, the relevant service must be running before you apply the licence.
If you’ve purchased a cloud application, your ManageEngine licence will be applied automatically in the background: no action required. You will receive an email from Set3 Solutions to confirm that your licence is active.

Set3 Solutions is an award-winning UK partner of ManageEngine. With over two decades of expertise and more than 500 customers supported, we provide local, tailored assistance at every stage of your ManageEngine journey: from licensing and implementation to ongoing technical services. If you encounter any issues, or if you would like to renew, upgrade, or have questions about your ManageEngine licence, please contact us here.

Once you have received your ManageEngine licence file from Set3 Solutions, simply choose your application from the on-premise list below and follow the relevant steps.

Access Manager Plus

Ensure Access Manager Plus is running and log in.
Download the licence file (license.xml) provided by Set3 Solutions.
Click the profile icon in the top-right corner.
Select License, browse and select the licence file, then click Upgrade.

Need help? Contact us at technical.services@set3.co.uk↑ Back to list

AD360

Ensure AD360 and its components are running.
Download the licence file (license.xml) provided by Set3 Solutions.
Log in to the AD360 Web Client.
Click the License link at the top.
Browse and select the licence file and click Apply.
Verify the licensing details and click Close.

Need help? Contact us at technical.services@set3.co.uk↑ Back to list

ADManager Plus

Ensure ADManager Plus is running.
Download the licence file (license.xml) provided by Set3 Solutions.
Log in to the web client as the administrator.
Click the License button in the top-right corner.
Click Browse, select the licence file, and click Upgrade.

Need help? Contact us at technical.services@set3.co.uk↑ Back to list

ADAudit Plus

Ensure ADAudit Plus is running.
Download the licence file (license.xml) provided by Set3 Solutions.
Log in to the Web Console as an admin.
Click the License link at the top-right.
In the pop-up, browse and select the licence file and click Upgrade.
Verify the details and click Close.

Need help? Contact us at technical.services@set3.co.uk↑ Back to list

ADSelfService Plus

Ensure ADSelfService Plus is running.
Download the licence file (license.xml) provided by Set3 Solutions.
Log in to the admin portal.
Click the License button (top-right).
In the pop-up, click Browse, select the licence file, and click Upgrade.
Verify the details and click Close.

Need help? Contact us at technical.services@set3.co.uk↑ Back to list

Analytics Plus

Ensure Analytics Plus is running and log in.
Download the licence file (license.xml) provided by Set3 Solutions.
Click Settings > License Management.
Browse or drag and drop the licence file, then click Apply License.
Verify the licence details.

Need help? Contact us at technical.services@set3.co.uk↑ Back to list

Applications Manager

Ensure the server is running.
Download the licence file (license.xml) provided by Set3 Solutions.
Log in to the web client.
Click Settings > License Management.
Click Browse, select the file, then click Register.
Optionally, using License Manager: run updateLicense.bat/.sh from <AppManager_Home>/bin as Admin, browse to the file, click Next, then Finish, and restart the server.