ManageEngine SupportCenter Plus – Build 8111 Released

Issues Fixed:
1 14966 Error occurs when a contact is updated from the Request View’s Account Info tab. The issue happens if there are two contacts with the same name and one contact without an email id.
2 15033 Unable to generate Time Spent report if an account additional field is selected in the available columns.
3 15045 Unable to assign a support rep to a request if group field is not present in the respective template.
4 15077 Updating an account in a Business Unit through API creates same account in other Business Unit.
5 15089 Issue while importing requests through XLS files.
6 15093 Issue while viewing Account.
7 15112 Creating a custom view with the criteria Created By doesn’t display respective requests.
8 15114 Search (indexing) issue.
9 15115 Startout.log file size is not restricted.
10 15123 Vulnerability – Session time out issue in web.xml file
11 15133 Recent notes are displayed at the top instead of at the bottom when a note is added from the request list view.
12 15139 View Request Details API doesn’t work for a request that is assigned to a support rep.
13 15146 Content of notes in multi language gets garbled if updated through API.

Features / Enhancements:
1 15049 Show All link provided in the Contracts section of an account.
2 15104 Issue Id field is now supported in SupportCenter Plus-Jira integration.
3 15181 Georgian language is now supported in SupportCenter Plus.