ManageEngine ServiceDesk Plus – Build 9416 Released

Vulnerability:

• SD-69292: Vulnerability of an unauthorised user able to create, edit, and delete currency in the application is fixed.

Requests:

• SD-72110: Purchase requests couldn’t be associated with a service request from within the service request.

Purchase:

• SD-70963: Purchase Requests with similar vendors are not listed in the Associate PR list when trying to associate a PR with a Purchase Order.

Reports:

• SD-72161: Exception occurs in survey-based custom reports (tabular) if the ‘Survey Type Name’ is added into the column.
• SD-72107: Exception occurs when a technician with site restricted login permission tries to access survey reports.

Admin:

• SD-72372: Error occurs while trying to save the customized self-service portal draft. The issue occurs when we remove a widget from the portal and try saving it.
• SD-71923: After upgrading to 9412, survey reports are projecting the wrong values.
• SD-71937: Unable to edit the incident and service surveys created in Evaluation/Enterprise edition. The issue occurs when we try to edit those surveys after downgrading to the Standard Edition.
• SD-72047: Unable to view older survey responses in some MSSQL (SQL Server) DB environments after migrating to 9412/9413/9414/9415.
• SD-71945: Technician with SDSiteAdmin role is not able to trigger a survey from the request details page.
• SD-72148: Exception occurs when an On Behalf of User (OBO User) tries to save a survey response.
• SD-72426: Notification rules are cleared while editing the rules if VIP user or Department based survey exclusion rule is applied.
• SD-72000: In MS SQL setups, an exception occurs if we click on Organize Business Rule under Admin>>Business Rules.
• SD-68586: No alert message is shown while enabling mail debugger informing that the mail server’s username and password will be printed in the logs.
• SD-70794: In some environments, bouncing emails causes an indefinite looping of conversations as replies to such bounced emails triggers another loop.
• SD-71608: Support group names are not fully displayed if the name of the support group contains more than 50 characters.