ManageEngine EventLog Analyzer Build 11055 Released

3 May 2017
by Chris Blackmore

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EventLog Analyzer Build 11055 has now been released.

Some key enhancements include:

Features

EventLog Analyzer now comes with an in-built ticket-based incident management system. A separate ticket can be created for each incident, and assigned to any specific administrator for resolution.
Includes a provision to add notes, in the ticket, once it is resolved. This makes it easier to resolve similar issues that might arise in the future.
Integrates with popular help desk tools – ServiceNow and ManageEngine’s ServiceDesk Plus to allow creation of tickets using them.

Enhancements

The GUI of alerts reporting page has been enhanced for better usability.
Users can now configure the alert profiles based on time frames viz., working hours, non-working hour, and even custom time range.

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Build Release