Features in service pack 6129 (Released on: 25 July 2017)

  • AEF-51608 : Option to sync the deleted requesters / technicians from Active Directory to AE application. Once the sync is activated, it will show you a list of deleted requesters and technicians in the active directory from which you can chose to delete the users. You can also enable automatic deletion for requesters, so that when a requester is deleted in the active directory, the requester will be deleted from the AE application as well after a sync.
  • Note: Deleted user sync from the remote server to central server will not be supported.

Issues fixed in service pack 6129


  • AEI-44820 : Issue in fetching Service Packs/Hotfix while scanning windows machines.
  • AEI-65719 : Agent remote control is not working when DC is integrated with product.
  • AEI-66893 : User account information were duplicated during script scan.
  • AEI-64178 : Fetching last 5 characters of license key when the license key is not available.


  • AEI-63971 : VMs added in exclude device list are not excluded while scanning.
  • AEI-60286 : Exclude IPs/Devices from scan does not accept any IP range that ends with 100 like x.x.x.100
  • AEI-66623 : Server can be started after migration failure
  • AEI-66226 : Serial number is not fetched while scanning Cisco IP Phones.
  • AEI-66627 : StringIndexOutOfBoundsException while scanning a Cisco IP Phone.
  • AEI-67025 : NumberFormatException while scanning a Switch.
  • AEI-66241,AEI-62091 : Unable to scan Windows 8 to Windows 10 OS machines, if Hyper-V Windows feature is enabled under Control Panel.
  • AEI-65347 : Unable to fetch correct model name for HP printers.


  • AEI-58880 : Software : When the manufacturer for a software is changed from “Others” to “Microsoft”, certain individual/volume licenses are moved under CAL.
  • AEI-63987 : Software : While adding a license agreement, the pick list values for custom fields are not loaded.
  • AEI-64441 : Software : Unable to delete the site when it is associated with downgrade software license.
  • AEI-66365 : Software : NullPointerException while deleting certain software licenses imported from CSV.
  • AEI-64172 : Issue in displaying “Add Manufacturer” pop up in “Add New Software” form.
  • AEI-62150 : Unable to change the software types from scanned software list.


  • AEI-65673 : Item total cost fields are not restricted to two decimals in purchase request details page.
  • AEI-65804 : Purchase request id jumps by 300 on every restart of the application.
  • AEI-66174 : Unable to open purchase order in new tab from the PO list view.
  • AEI-66527 : The approval link in the notification mail doesn’t work for second level approvers in purchase request.
  • AEI-63126 : Approval limit of Purchase Order of an user is based on base currency instead of currency used in the PO.
  • AEI-65747 : Multiple submit clicks in “Notify the Vendor” pop up in PO results in multiple POs being placed to the vendor.
  • AEI-66200 : On receiving PO, CIs are added to wrong CI types, if the CI type has child CI types.
  • AEI-66679 : Error occurs while canceling a purchase request, if the “E-mail to purchase request’s requester and technician when request is cancelled” option is disabled under Admin –> Purchase Notification Rules.
  • AEI-60797 : “File not found” error occurs while downloading attachments in certain PO’s.


  • AEI-65883 : Unable to add a new vendor from a contract when a technician has contract full permission role alone.
  • AEI-61754 : Contract currency field displays currency in exponential form.


  • AEI-65158 : CMDB API : Unable to add CI if CI with same name already exists under a different CI Type.
  • AEI-65779 : CMDB API : Unable to add a requester CI with login name and password
  • AEI-65787,AEI-65834 : CMDB API : Unable to provide values from 13th asset additional field while adding or updating a CI..
  • AEI-66364 : CMDB API : Vulnerability issue while adding CI has fixed.
  • AEI-65943 : Business Impacts marked as ‘Not for further usage’ are displayed in CMDB.


  • AEI-66249 : Exception on editing CIs marked as Assets.
  • AEI-58915 : Unwanted 0kb pdf files are attached in mail notifications when no audit changes are detected during Domain/Network scan.
  • AEI-64321 : Failure message displayed during “Delete credential” operation is not translated for Non-English languages.


  • AEI-64303 : Report : Unable to delete the saved advance filter for custom report.
  • AEI-56494 : Report : Renewed contract are also displayed under Reports –> Contracts –> Expired Contracts.
  • AEI-65484 : Unable to view both dynamic and static views of the CI History’s data model under Reports.
  • AEI-65640,AEI-65534 : Unable to run the CI History report when database used is MSSQL.
  • AEI-66677 : “NullPointerException” occurs while generating the schedule report for CI History.


  • AEI-66163, AEI-62126, AEI-62185 : Unable to add attachments for Assets and software licenses.
  • AEI-66816 : OS of Debian machines was not properly identified.
  • AEI-67252 : Scan status with troubleshooting steps displayed in details page of SNMP devices too.
  • AEI-66127 : Error while performing remote control from IE as it required administrative privileges.


ManageEngine and DeskAlerts Direct Partner 



Build Release

You may be interested in these other recent articles

18 Dec

Last Week Best ManageEngine Updates – Part 31

18 December 2023 | Nazim Nadir

Right before Christmas, ManageEngine is giving out their quality of life updates. From ServiceDesk Plus to M365 Manager Plus, you will see plenty of updates…

Read more
6 Dec

Last Week’s Best ManageEngine Updates – Part 30

6 December 2023 | Nazim Nadir

ManageEngine is named a strong performer for 2023 in last week updates. There are also new updates to their suite of applications and they have…

Read more
27 Nov

Last Week’s Best ManageEngine Updates – Part 29

27 November 2023 | Nazim Nadir

Exciting news of ManageEngine Linkedin Live webinar has been announced alongside some application updates and the release of a new E-Book. Whether you’re new to…

Read more