Analytics

A list of all Set3 content categorised as Analytics

ManageEngine Analytics Plus Build Release Information

25 June 2024

Summary details of the current build release information for ManageEngine Analytics Plus. Scroll the above to view more release details. Download the latest service packs…

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Advanced Analytics for ServiceNow

4 August 2020

ManageEngine have released an official app in the ServiceNow marketplace. ServiceNow users can benefit from ManageEngine’s lightweight, plug-and-play analytics solution Analytics Plus, all directly from…

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Analytics Plus Build Releases – 2020

29 May 2020

This is a summary of the ManageEngine Analytics Plus build releases in 2020. We recommend users to move to the latest version, Analytics Plus build 4500.…

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Custom Reports for ServiceDesk Plus – Category, Sub-Category and Item

16 October 2014

This one keeps coming up so I thought it worth a quick post to record it for posterity! There is sometimes a need to export…

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Where Have Those Scheduled Reports Gone In ServiceDesk Plus?

5 September 2014

I trust everybody has enjoyed the summer :0)   This issue with scheduled reports came up with a client the other day so I thought…

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Custom Reports for ServiceDesk Plus – Assigned Verses Closing Technicians

9 May 2014

Sorry it’s been quiet on the Blog front but I’ve been extremely busy – that’s a good thing!   Thought this custom report might be…

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Custom Reports for ServiceDesk Plus – Incident Report By Template

11 December 2013

Came across another request for a custom report in ManageEngine ServiceDesk Plus the other day that Zoho support seemed to suggest wasn’t possible. I thought…

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Custom Reports for ServiceDesk Plus – Tracking Request Status

4 December 2013

I found a post on the forums the other day for someone looking for a report to track the time a request is in any…

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Custom Reports for ServiceDesk Plus – Tracking Request Approvals

3 December 2013

Had a client interested in tracking the Approvals Requests made from requests in ManageEngine ServiceDesk Plus the other day. They were interested in tracking the following information: When…

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