PAM360 Failover Server Setup: Key Considerations

Setting up a failover server in PAM360 can be tricky. Learn the essentials of PAM360 failover server setup to keep your privileged access environment resilient, and see why expert guidance from Set3 Solutions is recommended.

High availability is essential for privileged access management, and configuring a failover server in PAM360 is a key part of keeping your environment resilient in case of server outages.

We’ve had several customers recently seeking guidance on this setup. The key point is that the primary and standby servers should be installed consistently and configured to work with the same database from the start. While the most common approach is an MS SQL cluster, it is also possible to use a PostgreSQL backend or other configurations depending on your environment. Choosing the right setup requires careful planning, and Set3 Solutions can help ensure your failover configuration is reliable and aligned with your infrastructure.

The general steps for a PAM360 failover server involve setting up both servers with identical versions and architecture, ensuring connectivity to the shared MS SQL cluster (for example), and applying the failover service configuration. The standby server monitors the primary and activates automatically if a failover occurs. Key elements like encryption keys, configuration packs, and service management are essential to ensure the setup functions correctly.

The PAM360 failover server setup also requires careful attention to network setup, file replication, and permissions. All servers and the database cluster should ideally be on the same subnet, and services should run under domain accounts with appropriate SQL privileges. While these steps can be summarised, executing them correctly requires experience to avoid downtime and ensure high availability.

At Set3 Solutions, we regularly guide organisations through PAM360 deployments, including failover configurations, system optimisation, and troubleshooting. Our experience ensures customers implement a reliable, secure, and fully supported setup without trial-and-error.

Planning a PAM360 deployment or considering a failover server? Our team can provide guidance and support to make sure it’s done right the first time. Contact us today!